payment policy

Payment

What terms of payment do we accept?

We accept the following payment methods: PayPal, bank transfer, and credit/debit cards.

Please note: For credit/debit card payments, an additional 4% processing fee imposed by the payment processor will apply. This fee is the buyer’s responsibility.

To avoid the 4% card fee, you may add your credit/debit card to your PayPal account and complete payment through PayPal.

Encountering issues? Contact us at: ferei@ferei.com.

PayPal (Recommended)

Selecting “Pay via PayPal” at checkout redirects you to PayPal’s secure platform.

→ No PayPal account? Choose “Pay with debit/credit card” on PayPal’s login page.

→ PayPal accepts: Visa, Mastercard, American Express, Discover, JCB, and other major cards.

Common payment failure reasons:

Incorrect card number, security code, or billing details

Card restrictions for this transaction type

Spending limit exceeded or expired card

Bank decline

Resolution: Verify billing details, contact your card issuer, or try another card.

Notes:

A 4% processing fee applies.

Payments are securely processed by Stripe (PCI-certified). We never collect your card details.

Bank/Wire Transfer

Contact us at ferei@ferei.com to request bank transfer details.

→ Use your Order ID as the payment reference.

→ Orders ship only after funds are received.